Questions and answers on Palm/Outlook synchronization

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Questions and answers on Palm/Outlook synchronization
By Bob Draper

Hello readers! I've received quite a few messages from you over the last few months regarding my series of articles on synchronizing a Palm device with Outlook, and I certainly appreciate your comments. I thought I'd take this chance to publish some of the questions I received, as I thought others might benefit from them and might be able to help out with some of the answers I wasn't able to provide.

Not surprisingly, all of your questions fell into two categories: questions I can answer, and questions I can't answer (but hopefully someone else can).

I've read through your email messages and selected a number of questions that, together, cover all the major issues you raised. In most cases, I was able to provide some sort of solution; however, for those of you who left me sitting at my desk with my mouth hanging open, I've included a request for answers from our readers.

So let's get started.

Using Outlook Calendar with Palm Desktop
I just read your article on the comparison between Outlook and Desktop. At the end of the article, you mention the following: "...you can synchronize with Outlook Calendar and use Palm Desktop for everything else...."

Would you be able to direct me to some documentation that tells how to do this?

Bob's response
I have received a number of questions similar to this one. The answer is in my second article. The three pieces in the series are:

"Palm Desktop and Microsoft Outlook go head-to-head" at http://www.palmpower.com/issues/issue200012/outlook001.html;

"A step-by-step guide to configuring PocketMirror and Microsoft Outlook" at http://www.palmpower.com/issues/issue200101/pocketmirror001.html;

"PocketMirror 3.0 Professional offers an attractive collection of enhancements" at http://www.palmpower.com/issues/issue200102/pocketmirror0201001.html.

If you have any further questions about configuring PocketMirror (at http://www.chapura.com), the second article, "A step-by-step guide to configuring PocketMirror and Microsoft Outlook," is where you'd want to look first. The final article covers the additional features that are included in the PocketMirror 3.0 Professional upgrade.

Entourage synchronization
Is there any chance of you also commenting on Microsoft Office 2001 and the use of Entourage with a Palm device? I upgraded from Office 98, and I tried to synchronize Entourage with a Palm device. What a mess! It took me days to recover the data and debug. Could you offer some tips on how to handle all this?

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