Four doctors, one computer
I set up four doctors with Palm devices. They synchronize to one computer to send prescriptions. It works great, but now they would like to do email. I can set up each doctor with a POP3 (Post Office Protocol 3) email account, but they want to be sure they are only getting their email while still synchronizing with the same computer. If I set up Outlook for all the POP3 accounts, is there a way to tell Palm device A to synchronize with POP3 account A and Palm device B to synchronize with POP3 account B?

Bob's response
Although I haven't set up Palm email profiles for multiple users on the same computer, I think it's a fairly simple matter. Try stepping through the email setup Wizard for each user profile.

If any readers have additional tips on this process, please feel free to post any comments on the PowerBoards. There's a link at the end of this article.

Palm IIIc trouble
I was really excited when I read your article because I've been having nothing but trouble synchronizing to Outlook. So, when I read your article, I thought I'd uninstall PocketMirror and just start over, following your directions. However, I'm back to the same problem: error messages in the log and total failure to synchronize on the conduits. Which means that either my Palm IIIc is relegated to personal use only or I have to maintain two calendars. It's quite frustrating. Do you have any suggestions? Are there other conduits for Outlook out there?

Bob's response
You're not the only Palm IIIc user who has written to me with similar problems. Of course, I don't own (nor have I used) a Palm IIIc, so I haven't encountered this problem. Yes, there are other conduits that you can try, and I'll be discussing several of these in the coming months.

If any readers have found solutions for this problem, please let us know by posting to the PowerBoards. There's a link at the end of this article.

A bundle of questions
Concerning the Multiple PCs setting: If you select multiple PCs, there are no instructions to tell you what to do for the second PC. I started this process from my home PC, so what are the steps needed on my work PC?

I'm also having a problem with SMTP (Simple Mail Transfer Protocol) email addresses. On some Contacts, I seem to be getting the full list of SMTP details put into the email field and not just their pure SMTP email address. For example: /o=ford/ou=fordna1/cn=recipients/.

Once you commit to using the PalmPilot Categories, you'll loose the ability to have one person in multiple categories (as in Outlook). So any time you want to categorize someone, a note, or a task, you should do it from the handheld, right?

Bob's response
Well, that's quite a bundle of questions. First off, as I stated in my second article, the Multiple PCs setting is only needed if both PCs access the same Exchange server. If your home PC isn't connected to the network at work, you don't need to worry about this.

Concerning your second question, I have also had this problem with some email addresses for new contacts that I have added directly from the Outlook address book. I have found that if I correct the address on my Palm device, the problem doesn't reoccur.