Hidden treasure, darkened keyboards, and the mending of a broken handheld (Page 2)

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Hidden treasure, darkened keyboards, and the mending of a broken handheld (continued)

Arin responds to the response
At least that's just a malfunction that is going to be corrected. But why hasn't anyone mentioned the lack of a backlit keyboard that turns the Treo 90 into a bad choice instead of a great deal? Any talk about an updated version by Handspring or a copy by Palm?

Steve Niles responds to the response's response
I haven't heard any talk of an updated version. I just scheduled an article on the Treo 90 for the September issue. I'll mention your concerns to the author we have working on it. He may wish to address them in his piece.

Repair issue
I need to know where I send a PalmPower to be repaired to. The glass on the front is cracked. Can it be repaired, and what do I need to do?

Shelley Tingle

Editor Steve Niles responds
PalmPower is our magazine about Palm handhelds and not an actual product. You may want to contact Palm, Inc., the makers of Palm handhelds. Contact information should be available at http://www.palm.com/support/.

Alternatively, you can read an article I wrote (at http://www.palmpower.com/issues/issue200204/gethightech001.html) about do-it-yourself repairs. In it, I talk to Robby Stanley of Gethightech.com, an online business that sells new and used Palm OS parts and accessories.

Product availability and resources
For more information on Handspring's attempts to address Treo 90 and Treo 270 backlight problems, visit http://support.handspring.com/esupport/forms/hsresolutionview.jsp?resolutionid=8427.

For the article, "Do-it-yourself handheld repairs," by Steve Niles in the April 2002 issue of PalmPower, visit http://www.palmpower.com/issues/issue200204/gethightech001.html.

For more information on Palm handhelds, visit http://www.palm.com.

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